Hi, my name is
NEIL LINK
I'm on a mission to make web sites better!
Is yours going to be one of them?
Let's talk about creating your
strategy for success.

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About Me

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My passion is making great digital products. My experience has given me a great sense of higher education and healthcare needs, combined with a deep understanding of user behavior and content strategy. My passion is making great digital products. My experience has given me a great sense of higher education and healthcare needs, combined with a deep understanding of user behavior and content strategy.

My Professional Highlights

Creative and Critical Thinking

Attention to detail and design aesthetics. Proactive and results-oriented with excellent collaboration and problem solving skills.

Diverse Technical Experience

15+ Years of experience working on digital products performing everything from design to development to content strategy.

Client Support Superstar

Currently managing support for over 200+ Drupal, WordPress, PHP, and HTML based websites across numerous organizations.

NYC or Remote

Open to in-person opportunities in NYC and the Tri-state areas. Or, let me avoid the commute and work with you remotely.

My Skills and Experience

Strategy
  • Strategic Planning
  • User Experience
  • Information Architecture
  • Search Engine Optimization
  • Accessibility Optimization
  • Requirements Analysis
Management
  • Integrations & Migrations
  • Waterfall or Agile
  • Cross Functional Suppervision
  • Vendor & Client Success
  • Project & Product Management
Support
  • Technical Issue Triage
  • CMS Training and Instruction
  • Client Issue Remediation
  • HIPAA Policies and Procedures
  • Training and Technical Documentation
Tools
  • WordPress, Drupal
  • InVision, Zeplin
  • JIRA, Confluence
  • Basecamp, Zendesk
  • Photoshop, Illustrator, Dreamweaver